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Habitude Change Fundamentals: Leading with emotional intelligence


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Emotional Intelligence (EI) Matters when leading change

Organisation’s with emotionally intelligent leaders are more likely to excel at change, outperforming others by 3.5 times. The link between EI and change management may not be clear at first. However, leaders need to understand how to guide others through change and EI is key to successful change leadership.

Understanding Emotional Intelligence helps leaders:

  • Navigate the human element - a large part of change is anticipating, understanding and helping people to manage their reactions and responses to change.
  • Build trust and engagement - leaders with higher EI are able to demonstrate empathy, active listening and communicate more effectively
  • Manage Resistance- EI helps leaders identify root causes and address them constructively
  • Foster a Positive Mindset - helps when trying to shift a culture of fear or resistance
  • Improve Communications - helps when articulating your change vision and end state, ensuring everyone has clarity on the change 'why'
  • Enhance Resilience - EI helps people and teams manage stress and navigate uncertainty
  • Conflict Resolution - EI skills are essential for resolving conflict that may arise during the change process
  • Build Stronger Teams - helps leaders to be more supportive and collaborative and foster a stronger more resilient team environment during times of change
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